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SIXT FAQS USA

Frequently Asked Questions at Sixt rent a car

The SIXT rent a car FAQs section is an useful source for you to find out answers for any of those questions you may have about the service we provide, whether it's a query about your booking or an explanation of our SIXT Loyalty & Bonus Cards - we have it covered. Please follow the links to find out the answers.

Most common FAQs

What is the miminum age to drive a rental vehicle?

The minimum age to rent a vehicle in most locations is 21 and the driver must have a valid driver's license. If the driver isbetween the ages of 21 to 24 only the following categories can be rented – economy vehicle, compact vehicle, intermediate vehicle, full size vehicle, compact SUV, intermediate SUV, and minivan. For an explanation of our vehicle groups, please visit our fleet guide. Please also keep in mind, that an Underage Driver Fee will apply for all drivers under 25 years of age.

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What proof of identification (ID) / documentation do I need to bring with me when collecting the vehicle?

  • A valid driver's license for all named drivers - If you driver’s license is printed in non-Roman alphabet (Arabic, Chinese, Cyrillic, etc.), it must be accompanied by an international driver's license. Any driver's license originating from countries not part of the international driver's license treaty must also be accompanied by an official translation.
  • Renters not from the United States must provide a valid government issued secondary form of identification such as a passport.
  • For local renters using a debit card, one utility bill will be required.

Can I add an additional driver?

Yes, we do allow up to 10 additional drivers per contract. All additional drivers must be present at time of pick-up or at any point of the rental (main driver must be present as well) with a valid driver's license. A fee will be applied for adding each additional driver. For rentals originating in the state of California, the additional driver fee is waived.If you are a Gold, Platinum or Diamond status you can add one additional driver free of charge (US residents only).

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Categories

AMENDMENTS & CANCELLATIONS

How much notice must I give, and how can I change, extend or cancel the rental contract?

BILLING

How can I obtain a copy of my Invoice/Receipt and how soon is my security hold released?

ABOUT THE RENTAL VEHICLES

Can I choose a specific make and model, and can I take my rented car outside of the US?

CLAIMS & CAR DAMAGES

What do I do if I have been involved in an accident and how do I contact SIXT about claims?

PAYMENT METHODS & DEPOSITS

What payment methods are accepted or not accepted by SIXT USA, and can I pay in advance?

CAR RENTAL INSURANCE

Is insurance included in my booking, and can I remove or reduce excess amounts?

BOOKING QUOTES & RATES

How do I obtain a quote for a car, how long is this valid for and what is included in the price?

DRIVER'S REQUIREMENTS

How old do I need to be to rent a car, and can I rent with SIXT if I have points on my licence?

BONUS CARDS & SCHEMES

How do I obtain a SIXT Loyalty Card and what benefits can each of them bring me?

Traffic & Tolls

How do I pay for tolls? And what if I have my own transponder?